Once you made your purchase online, we will process your order and a delivery date will be allocated. Delivery will take place within 7 days since the order has been placed. We will send you a confirmation email and you will receive a call or a text 24h prior to your order arrival to re-confirm delivery. On very rare occasions when items are out of stock, delivery may take up to 14 days. Delivery charges vary depending on postal code.
Delivery is Monday to Friday 9am-6pm, Saturday 10am-4pm, depending on the location in the UK. Our team will contact you to arrange you delivery preference time slot.
Products can be returned within a period of 7 days of delivery. Once the goods have been collected, the refund will be made in maximum 14 days. To return goods there is a cancellation charge of £50.00 and a collection charge of £50.00 unless agreed contrarily. Items must be in their original packaging and condition. If goods are damaged a separate fee will be charged to cover the price difference between a new product and a product that has already been used. If the product cannot be used for sale again, we reserve our right to refuse the refund. If goods are not in the original packaging we will not accept the refund.
If you wish to cancel your order but it has already been processed or a delivery has been booked you will be charged a cancellation fee of up to £50.
If you wish to exchange your order a £50 charge will be incurred.